At Penn State, crisis management meant monitoring social media – Campus Overload – The Washington Post

Jenna Johnson of the Washington Post writes:

Behind the scenes, top-level Penn State officials closely monitored the publicity and tried to control their messaging, according to memos obtained by the Associated Press through a public records request filed with the Pennsylvania Department of Education, as Penn State is largely exempt from state open records laws.

Read more: At Penn State, crisis management meant monitoring social media – Campus Overload – The Washington Post.

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